Use Case · Airports
From Curb to Gate,
Without Waiting for an Escort.
Hearsee guides travelers through check-in, security, concourses, and gates in some of the largest, loudest, most GPS-hostile buildings a blind or low-vision person will ever navigate.
Why It Works Here
How It Helps in Airports
Terminal-to-gate, independently
Travelers navigate check-in, security, concourses, restrooms, and gates without waiting on staff availability.
Less dependence on scheduled assistance
Airport escort services are valuable but often booked or delayed. Hearsee gives travelers an independent option alongside them.
Reliable underground and indoors
Jet bridges, lower concourses, and connector tunnels are exactly where GPS drops out, and exactly where tagged navigation keeps working.
Predictable cues in a loud environment
Clear, minimal audio guidance is designed to cut through terminal noise without becoming one more thing competing for attention.
The Challenge
Why Airports Are Hard to Navigate
Airports combine scale, time pressure, and constant change, including gate reassignments, construction, and seasonal layouts, with some of the worst indoor GPS accuracy of any venue type. Current disability-assistance programs still leave real gaps.
75%
of blind and low-vision air travelers say the staff assigned to guide them lack proper sighted-guide training.
Source: PVA / Air Carrier Access Amendments Act survey, 2022
67.1%
reported that free visual-assistance services aren’t available at the airports they use mos
Source: PVA / ACAA survey, 2022
46%
of white cane users report their cane is mishandled or hard to store during flights.
Source: PVA / ACAA survey, 2022
Proof in practice
Airport Case Studies
Every airport case study will follow the same standard, documented below, once one is live.
Not yet deployed
We Haven't Published an Airport Case Study
Hearsee has not completed a full airport deployment we can report results on. Here’s what one would include: an on-site mapping of your busiest routes, RFID tags at entrances and key destinations, and the same Hearsee app + cane experience already proven at Utah Arts Academy, our first live case study.
Keep Exploring
More Use Cases
See how Hearsee performs in other environments, or browse every use case.
Schools
Live Case Study
Turns a new campus into a place a blind or low-vision student can travel on their own, hall to hall.
Museums
Deployment Profile
Lets a visitor set their own pace through the galleries instead of a guided tour’s fixed timetables.
Hospitals
Deployment Profile
Turns a maze of departments and wings into a route a patient can walk without asking staff for help.
