Use Case · Hospitals
Wayfinding That Doesn't Cost You an Appointment.
Hearsee guides patients and visitors to the exact ward, clinic, or department, independently, in facilities where hallways change with every renovation and GPS doesn’t work at all.
Why It Works Here
How It Helps in Hospitals
Ward-to-ward, department-to-department
Patients and visitors navigate to a specific clinic, waiting room, or restroom, not just the building's front door.
Fewer late arrivals, less rescheduling
Independent, accurate wayfinding reduces the wandering that turns into a missed or delayed appointment.
Less demand on clinical staff
Every patient who finds their own way is one less interruption for a nurse or aide who was headed somewhere else.
No GPS, no signal, no problem
Hearsee's tagged infrastructure works in interior hallways and lower floors where phone GPS and cell signal both fail.
The Challenge
Why Hospitals Are Hard to Navigate
Hospitals are large, frequently renovated, and organized by department rather than by an intuitive path. The cost of getting lost isn’t just frustration, it shows up in schedules, staff time, and care that gets delayed.
67%
of patients say being able to find their way around a healthcare facility easily is very or extremely important.
Source: The Beryl Institute, PXPULSE, Nov. 2022
~30%
of first-time hospital visitors get lost, and more than 85% ask staff for directions at some point in their visit.
Source: The Journal of mHealth
$220K
a year in labor costs a typical hospital absorbs helping lost patients and visitors find their way.
Source: Research compiled by NCBI/NIH, via Gozio Health
40 hrs
a year the average staff member spends giving directions instead of patient care, with 25% of staff unable to find some destinations on their own campus.
Source: SEGD wayfinding research
Proof in practice
Hospitals Case Studies
Every hospital case study will follow the same standard, documented below, once one is live.
Not yet deployed
We Have Not Published a Hospital Case Study
Hearsee hasn’t completed a full hospital deployment we can report results on. Here’s what one would include: an on-site mapping of your busiest routes, RFID tags at entrances and key destinations, and the same Hearsee app + cane experience already proven at Utah Arts Academy, our first live case study.
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