Use Case · Civic Buildings
Full Independence in
Every Public Building You Visit.
Hearsee helps community members navigate city halls, courthouses, libraries, and public service offices, so getting to the right window or office doesn’t require asking three different people.
Why It Works Here
How It Helps in Civic Buildings
Office-to-office navigation
Visitors find the specific counter, courtroom, or office they need, not just the building entrance.
Built for every resident
Public buildings serve everyone by mandate. Hearsee helps that promise hold up for blind and low-vision residents too.
No infrastructure blind spots
Older civic buildings often predate modern accessibility retrofits. Hearsee's tagged system layers onto existing infrastructure.
Independent, not routed through staff
Residents get where they're going without needing an available staff member to walk them there.
The Challenge
Why Civic Buildings Are Hard to Navigate
Civic buildings are legally required to be accessible, but accessible entry doesn’t guarantee independent navigation once someone is inside. Long hallways, department numbering, and renovated wings still leave a visitor guessing.
Title ll
The ADA requires state and local government facilities, city halls, courthouses, libraries, and DMV offices among them, to be accessible under federal law.
Source: ADA.gov, Title II of the Americans with Disabilities Act (1990)
2010 ADA Standards
Federal accessibility standards for public buildings focus on physical barriers like ramps, doors, and signage. They don’t require independent indoor wayfinding once someone is through the door.
Source: 2010 ADA Standards for Accessible Design, ADA.gov
Proof in practice
Civic Building Case Studies
Every civic building case study will follow the same standard, documented below, once one is live.
Not yet deployed
We Have Not Published a Civic Building Case Study
Hearsee hasn’t completed a full civic buildings deployment we can report results on. Here’s what one would include: an on-site mapping of your busiest routes, RFID tags at entrances and key destinations, and the same Hearsee app + cane experience already proven at Utah Arts Academy, our first live case study.
Keep Exploring
More Use Cases
See how Hearsee performs in other environments, or browse every case study in one place.
Schools
Live Case Study
Turns a new campus into a place a blind or low-vision student can travel on their own, hall to hall.
Museums
Deployment Profile
Lets a visitor set their own pace through the galleries instead of a guided tour’s fixed timetables.
Airports
Deployment Profile
Gives travelers a way to reach their gate on their own timeline instead of on an escort’s timetable.
